The significant changes that have occurred in the insurance industry have affected all of us, and it is understandable that some of our patients may have concerns about how these changes may affect their relationship with our office and their overall care. With this in mind, we would like to help alleviate that concern by addressing some of the questions our patients may have.

At Pioneer, we do not have different fees for those patients with insurance. Our fees are the same whether a patient has O&P coverage or not. Our goal is to provide every patient with outstanding service. By not altering our fees based on insurance coverage we are able to use world class quality labs, and lab technicians to produce the finest solutions for your O&P needs. Our staff is highly trained and delivers the level of patient satisfaction one would expect from O&P facility.

We do not believe in the practice of double booking or other scheduling techniques which decrease the amount of time we should spend with each patient. Your time is valuable and we are determined to give you the best care possible during each appointment.

If Pioneer is not found on your O&P plan, this alters nothing when it comes to the standard of care you will receive. At Pioneer, the practitioners take time to carefully assess all your O&P needs and then use their higher skills to provide a level care that can often not be found with offices that are tied to an insurance plan’s dictates.

Our fees are not tied to any insurance plan. We believe that you deserve the best possible care. We do not believe that an insurance company should determine the quality of the care you deserve. We believe you have that right. Everything about our practice is to ensure that happens.

We deliver the finest care at the most reasonable cost to our patients; therefore, payment is due at the time service is rendered unless other arrangements have been made in advance.

 

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

We can make arrangements for a monthly payment plan but this must be done prior to the actual procedure. Also, we are happy to assist you in making convenient financial arrangements with our credit partners. For your convenience we accept Visa, MasterCard, Discover, and American Express.

We already have contract with these health insurances:

List of accepting insurances:

Aetna

Anthem BlueCross

BlueCross BlueShield

BlueShield of California

CalOptima

Medicare

Medical

MultiPlan

Oscar

Prospect

Tricare

United Health Care

We believe that:

Our patients are our FIRST priority,

 we do our best to provide excellence service to them

 

- Saturday appointments

- Hospital, Nursing home, and home visit

 

 

CONTACT INFOMRATION:

Location 1: 23672 Birtcher Dr. Unit A, Lake Forest, CA 92630    (By appointment only)

 

Location 2: 665 Camino De Los Mares, Ste 203, San Clemente, CA 92673 (By appointment only)

 

Phone: (949) 945-9606

Fax:     (949) 945-9604

Email:  info@pioneerop.com

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